(208) 377-3227
Property Management
Homes for Rent

About Us

Our Mission:

The mission of RPM of Idaho is to provide industry leading Professional Property Management with Honesty, Integrity and Accountability, protecting our customers' investments and increasing their profitability.

Residential Property Management has been in business since 1976! What this equates to is that we understand our business and your views and goals as an investment property owner. We make owning property a trouble free investment. Isn’t that the way it is supposed to be? If you have not experienced this let us help you enjoy your rental property. RPM is a complete professional property management company. RPM is a leader in this business, not a follower. Let us show you how we can free up your time to conquer new horizons.

RPM Staff

Our people are our most valuable assets. At RPM our staff consists of Leasing Agents, Assistant Leasing Agents, Accountants, as well as the Management. When we say that our people are our most valuable assets we mean it! Our people like people. This means that we have exceptional client and tenant associations. Our staff members are trained professionals who understand this business as well as the Idaho State Laws that protect your valued investment property. With a complete professional staff we are able to offer equality to the landlord - tenant relationship. Equality equates to harmony, and harmony produces happy tenants that like to rent from RPM. This is what RPM offers to you as a valued client: Vacancies that are filled in a timely fashion with quality tenants.

Our Team

Brian Shaffer | Owner

Retired Air Force Officer, 21 years. Real Estate investor since 1993. Graduate Boise State University with a Degree in Business Management. Active member, past President and Member of the Board of the SW Idaho Chapter of National Association of Residential Property Managers (NARPM).


Office: 208-322-7979 ext. 111

Christina Shaffer | Owner / VP Financial Operations

Prior to moving to Boise in 2007, Christina worked for the Immigration and Refugee Board in Vancouver, BC. In Boise, Christina has been an active member of NARPM, holding positions on the Board of the SW Idaho Chapter including Treasurer. She has a Bachelor’s degree in Liberal Arts and speaks three languages (English, French and Greek).


Office: 208-322-7979 ext. 106

Melanie Higgins | General Manager

Date of Hire with RPM – August 2013
Melanie has worked in the accounting field for more than 20 years, with 6 years experience in property management accounting. She earned a degree in Accounting from ITT Technical Institute.


Office: 208-322-7979 ext. 105

Rachel Howell | Property Manager

Date of Hire with RPM – May 2015
Rachel is new to RPM and to property management, and is both excited and motivated to grow professionally and personally in the industry. With over 10 years of experience in customer service, Rachel has a robust background allowing for the ability to work with clientele with diverse needs in the highly person-centered field of property management.


Office: 208-322-7979 ext. 103

Jennifer Pemberton | Property Manager

Date of Hire with RPM – January 2016
Jennifer comes to us from Arizona with over 20 years experience in multi-family and commercial management. She has 25 years experience working with the public and has outstanding customer service. She is motivated to grow in Idaho with RPM.


Office: 208-322-7979 ext. 102

Nancy Newlin | Property Manager

Date of Hire with RPM – February 2016
Nancy has over 20 years in the hospitality and customer service industries where she has worked as a General Manager and corporate trainer. For the past five years she worked as a Manager for a large multi-family apartment complex in Salt Lake City. She has a Degree in Business Management.


Office: 208-322-7979 ext. 104

Robin Baum | Bookkeeper

Date of Hire with RPM – November 2015
New to property management, Robin comes to us from a local medical supply company where she worked as a Billing Specialist and Service Coordinator for the past 8 years. Before working in the medical supply industry, she worked in the semiconductor industry as a Lead/Trainer and as an Integration Coordinator for 13 years. Robin has an associate’s degree in Business Management and a certificate of completion for Medical Billing.


Office: 208-322-7979 ext. 107

Billie Bell | Leasing Assistant

Date of Hire with RPM – April 2016
Prior to working at RPM Billie was in the optical industry where she worked as an Assistant Manager for a busy office. In her spare time she enjoys volunteering at the Lion's Club and learning how to program. Billie is currently working towards a full stack certification for front end web development.


Office: 208-322-7979 ext. 108

NARPM eho bmcoc nfib
Copyright © Residential Property Management, Inc. All Rights Reserved.
Property Management Website powered by Free Rental Site | Site Map
Tenant Screening provided by RentScreener

Residential Property Management, Inc.

8310 W. Ustick Road, Suite 100
Boise, ID 83704

Phone: (208) 377-3227

Hours of Operation

Mon-Fri 9:00 – 5:00
Sat 10:00-3:00